Welcome to Berryhill Heirlooms! We strive to make your purchases worth your time and money because your patronage is very much appreciated. Although we are not a brick and mortar store yet, you may contact us at the street or email address below.
If you have any questions or concerns, please email us. We will respond and answer your inquiries as soon as possible. Your satisfaction is important to us!
Shipping Policy: It is our policy to process and ship orders promptly, except with the Handmade Sewing Accessories that require up to three weeks. All other orders will ship within 2-3 working days via UPS or the United States Postal Service. At this time we are accepting orders from inside the United States (including APO and FPO addresses) and Canada.
Return Policy: We strive to make our customers satisfied and happy with their quality purchases and will do all we can to make your shopping experience safe, satisfactory and the best value possible. However, no returns or refunds will be accepted except for defective merchandise or shipping error. No patterns or books may be returned. Cut fabric and ribbon cannot be returned. We are happy to send fabric and ribbon swatches: to receive swatches before placing your order please email us your name, mailing address, including zip code, and telephone number, and your swatch requests to include item name, item number and color choice(s). In case of defective merchandise please email Berryhill Heirlooms within 10 days of receiving your merchandise. No refunds will be made after 10 days. Returns and exchanges are accepted within 21 days of your shipping date. All merchandise must be returned in original condition. We cannot credit shipping and handling charges.
Copyright 2006, Susan D. Gay. All rights reserved. All information herein is the intellectual property of the author. No part of this website including photographs may be reproduced or transmitted in any form or by any means, electronic or mechanical, include photocopying, recording, or by any information storage and retrieval system without permission in writing from the author. No part may be used for commercial purposes by individuals, businesses, or non-profit organizations.